Can I change my go-live date?

Once you have registered with us and we have verified your account, it takes roughly 14 days to get you connected. 

We place your order with Openreach, who provide us with the next available date they are able to connect you.

If you need to go-live on a specific date, please let us know when you sign up so we can try and get you connected as close to this as possible.

The go-live date we provide you with is the next available date we can connect you; we will be unable to make this any earlier.